New resident information
Giinagay - Welcome
Living in Coffs Harbour means being part of a population of 78,000 with all the advantages of city living, but in a beautiful coastal or rural village setting.
Coffs Harbour is a great place to raise a family. In addition to world class education and medical facilities, plus excellent air, road and rail links, the city boasts a wonderful climate and outdoor lifestyle.
City of Coffs Harbour is actively involved with the community in creating an engaged, thriving and vibrant community and we are very pleased that you have chosen to be part of it.
Find out more about your new home
City of Coffs Harbour does so much more than roads, rates and rubbish. Take a look at a typical day in the life of our staff and how we work for you - our customers - to look after the wonderful community and corner of paradise we all call home.
If you are thinking of making the move, you can find further information about education, health and opportunities for work and investment.
Relocating to Coffs
Find out who we are and what we do to make Coffs Harbour a great place to call home.
Keep up to date with the latest news, have a say on the future of our City and see what projects we are currently working on.
Subscribe to our newsletters
Follow us on socials
City of Coffs Harbour is the water provider in the Coffs Harbour LGA.
You can make payments online, have your notices emailed to you, set up a payment plan and find answers to all your questions.
Pay your rates and water bills
Coffs Harbour has state-of-the-art waste services. Find out more about what we offer and check on your bin collection day and how to recycle or dispose of bulky goods and green waste.
Waste services
Registering your cat or dog allows us to help reunite you and your pet if they become lost.
Animals and pets
Coffs Harbour has three popular library branches that are so much more than books. As well as tree books, e-books, movies and music there are regular children's activities, tutor help for students, an outreach service and local history resources.
To find out more and join the library visit the Libraries website
We can help you navigate regulations and requirements with starting a new, or running an existing business.
Doing business in Coffs
Connect with your community - join a sports or interest group or find out what volunteering opportunities are available.
MyCoffs Connect
Coffs Harbour is a paradise of parks, cycleways, pools, walking tracks and beaches.
Your neighbourhood
We have a range of forms and applications for our services and legislative requirements. You can find forms for your home, business, or things you need to make the most of your new life here in Coffs Harbour.
Find a form
We are always ready to help.
Please contact us if you need assistance or information, want to raise an issue or make a customer request.
You can call us on 02 6648 4000 (including after hours for urgent matters) or find other ways to contact us
We are a sustainable community. We have planned our water supply for the future and committed to permanent water conservation measures in our homes.
Water and sewage services
Saving water
We support our community to live lightly and care for our natural environment.
Our Sustainable Living program delivers a free program of events, workshops, campaigns and nature based tours.
To find out how you can get involved follow or subscribe to Our Living Coast and stay connected to the latest news, events and ideas for Sustainable Living.