During an emergency

After an emergency

To stay updated during natural disasters and emergencies:

  1. Download the Hazards Near Me App - One app to view all emergency warnings and advice for extreme weather, fires, floods and tsunamis in NSW. Download from your App Store and set your watch zone for real-time local alerts.
  2. Regularly check the Disaster Dashboard - it provides real-time updates, along with local information from emergency and weather services.

 

Emergency Contacts:

  • Triple Zero (000)
     Call for urgent help if you or others are in immediate danger or need emergency assistance. You should call 000 if:

    • Someone is seriously injured or needs urgent medical help
    • Your life or property is at risk
    • You’re reporting a fire (house or bushfire)
    • You’ve witnessed a serious accident or crime
    • There’s a major gas leak

  • SES (132 500)
     The State Emergency Service provides help during floods and storms. Call 132 500 if:

    • A storm has caused significant damage to your property
    • Your property or business is at risk of flooding
    • A tree has fallen on your car, home, or business

Other Contacts:

In situations where there’s no immediate risk to health or safety, please use the appropriate non-emergency services to avoid overwhelming emergency responders. Use these numbers for non-urgent matters:

  • Public Information and Inquiry Centre (PIIC): 1800 227 228
  • SES NSW general enquiries: 138 737
  • General electrical issues: 13 23 91
  • Reporting downed electrical wires: 13 20 80
  • General health & medical advice: 1800 022 222
  • Mental health assistance: 1800 011 511
  • Non-urgent police assistance: 131 444
  • Burst mains or sewerage leaks: 6648 4000
  • Poisons information: 13 11 26
  • Crime Stoppers: 1800 333 000
  • Gas leaks: 1800 427 532

 

Stay Informed:

  • Visit the Disaster Dashboard for real-time emergency updates.
  • Tune in to local radio stations, websites, or other media for ongoing advice and instructions.

Resources for real-time information include:

 

Stay in Touch:

  • Stay connected with family, friends, and neighbors to check on their safety.
  • Inform the police if someone is missing.
  • Alert others in your community who may not have received emergency warnings yet.
  • Use social media to share emergency warnings and updates.

 

Stay Safe:

Know the dos and don'ts during an emergency:

 

 

Back to top