Please visit the emergency and disaster information page for ex-Tropical Cyclone Alfred recovery information and waste updates.
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There are several ways you can pay your water bill.
Choose one of the following methods to pay your water bill online.
You can pay by MasterCard or Visa.
You'll need your 13-digit biller code starting with 2182 (on bottom right hand corner of your bill).
There is no merchant fee for this service.
Pay by credit card online
You can also call us to pay with your credit card over the phone 1300 667 083 (24 hours/ 7 days).
Contact your bank or financial institution to pay using BPAY from your cheque, savings or credit account.
BPAY Biller Code: 87411
Your BPAY reference number is located under the biller code on your bill. Please note that the reference number is different for your water bill from your rates.
You can pay over the phone using your credit card by calling 24 hours/ 7 days:
1300 667 083
This is an automated service.
Only Visa or MasterCard are accepted.
Customer Service Centre
You can pay your rates by cash, cheque, debit card or credit card (Visa and MasterCard only) at our office located at Yarrila Place, 27 Gordon Street, Coffs Harbour.
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You can also take your bill to any Australia Post outlet to pay over the counter.
You can mail your cheque payment to:
Coffs Harbour City Council Locked Bag 155 Coffs Harbour NSW 2450
Please make sure you include all account information so that we can ensure the correct allocation of payment. Please ask for a receipt if you would like one.
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Sign up to receive your water bill via email
Submit the Direct Debit Request Form(PDF, 444KB)
Answers to common water billing questions
How to apply for a pensioner rebate
Contact us if you have trouble paying
Sports field closure arrangements