Contact details

Contact our customer service team by phone 02 6648 4000 8.30am – 4.30pm Monday to Friday, or in person at our Customer Service Centre 9.00am – 3.30pm Monday to Friday. We are closed on public holidays.

For bins or rubbish collection enquiries or to get bulky goods vouchers contact Coffs Coast Waste: 1800 265 495

See how to contact our Councillors or our Senior Staff

Phone

Our customer service team can resolve many common issues. They will direct your call to the correct staff member if needed.

Phone: (02) 6648 4000

After hours emergencies: (02) 6648 4000

Emergencies could include sewer issues, water service problems, animal attacks, environmental pollution or anything else needing urgent assistance. We have a staff member on call 24 hours a day, 7 days a week.

If you are deaf, hearing impaired, or speech impaired please call us via the National Relay Service

If you want to speak in your own language, call us via the Translating and Interpreting Service (TIS)

 

 

In person

Online

Email

Post

ABN

Council's ABN is: 79 126 214 487