After an emergency

During an emergency

Once the immediate threat of an emergency or disaster has subsided, it’s crucial for both families and businesses to remain vigilant as they navigate the clean-up and recovery process. Safety should continue to be a priority as you move forward and remember that recovery is often a gradual journey.

To support you during this time, we’ve provided helpful resources and links below. Should you have any questions, don’t hesitate to reach out to City or visit the NSW Reconstruction Authority website.

In the aftermath of an emergency, the Local Emergency Management Committee may decide to form a Local Recovery Committee. This committee serves as the key decision-making body for recovery efforts and helps guide local leadership in the process. The committee will assess the needs and resources of the community, then create a tailored recovery action plan.

Recovery Centres

In times of emergency, the NSW Reconstruction Authority assesses the need for recovery centres and determines their locations. These centers serve as a centralised resource, offering affected residents, businesses and farmers access to recovery support from various agencies and organisations. For further information about recovery centres, temporary accommodation, wellbeing support and clean-up help visit the NSW Government's disaster recovery map.

Practical Support

The agencies listed below offer practical assistance and guidance to help with recovery after an emergency.

 

Disaster Assistance Schemes

Support and guidance for disaster assistance is available through the Office of Emergency Management. For further information, please:

Should your home or belongings be damaged by a natural disaster, you may be eligible for a Disaster Relief Grant. To apply, simply contact Disaster Welfare Services at 1800 018 444. The NSW Rural Assistance Authority may offer assistance to primary producers and small businesses that have experienced loss or damage due to a natural disaster.

Insurance and Legal

First, contact your insurer or legal advisor for guidance on your options. If you don’t have one, general resources are listed below:

Insurance Council of Australia coordinates recovery efforts between industry and government.

For more information, visit disasters.org.au. Legal Aid NSW and Law Access NSW provide free legal advice.

The NSW Small Business Commissioner has created a guide to assist small business owners with the recovery process, offering support with insurance claims and resolving issues with providers.

Emotional Wellbeing and Support

A range of support and advice is available from the following agencies, with links to their websites provided below:

 

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